When your data is backed-up with Backup.com.au you can retrieve your files a number of ways. Online Backup Manager software that performs the backup also has restore function that makes it quick and easy to retrieve files or folders.
If the computer that runs the software has failed, you can retrieve your data buy installing it again on another computer, or with help from our engineers you can simply use a web-browser to download your data.
If you have a large amount of data to retrieve in a catastrophe Backup.com.au can arrange for the data to be delivered to you overnight - free of charge!
In any event, feel free to contact us for support.