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Can anybody else access my files?
No! Your data is completely encrypted (see: How secure is my data? ) before it leaves your computer and remains encrypted at all times. Unless you give us express permission, not even our highly qualified technicians can view your data. The beauty of Backup.com.au’s software is that we don’t need to be able to see your data to be able to perform any function, from transfer to storage to file restoration.
 

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Lucky we have a backup

Backup.com.au recently had a hard drive crash. Office documents, accounting data, client databases... everything gone.

Luckily Backup.com.au uses Backup.com.au for its data protection. We recovered the lot in 45 minutes.